Sunday, June 17, 2018
We arrived 15 minutes before the park opened and waited in line to be able to get chairs and a spot to "ENJOY" the day with water and sun. All was fine until the first pool break, at this point there were a few individuals who decided they could take our tubes that we paid money for to rent. So I told them that I rented the tubes and got them back. The same jerks then decided to move my daughter's towel off her chair and take her chair. So then the confrontation started. I stood my ground and the 3 or 4 people who decided to curse and shout at me and call me names because they wanted to take a chair that we were using, were accommodated by the manager who by the way did not ask or say anything to me. And that is fine, just shows that the 3 to 4 people who are the problem get to stay and ruin someone else's day. On our way out the manager was standing there and I was going to speak to him about how we see people drinking beer outside, stumbling in the entry to the water park and nothing is being done about it. But to my surprise a woman came up right as I started to speak with him and had to report a stolen tube.. and that was more important.???? So I simply told the manager that my family would not ever come back. This facility has lost its family atmosphere, does not seem to enforce security, bag checks and we will not return. I do not recommend this park to anyone that wants to enjoy family time together.